Training Centre

Instructor-led Programs

Live, instructor-led training is considered by all to be the most effective, as it best facilitates real-time interaction, in-depth information sharing and direct response to questions. The following is a list of courses we roll out in the workplace (for companies in Ontario):

Program Title	Category	Learn more
Behavioural Interviewing	Instructor-led	Click here
Communication and Coaching for Leaders	Instructor-led	Click here
Conducting Disciplinary Investigations	Instructor-led	Click here
Conflict Resolution	Instructor-led	Click here
Customer Service	Instructor-led	Click here
Dealing with Aggressive Clients	Instructor-led	Click here
Delegation Skills	Instructor-led	Click here
Effective Negotiation	Instructor-led	Click here
From Burnout to Balanced	Instructor-led	Click here
Goal Setting	Instructor-led	Click here
How to Conduct a Termination Meeting	Instructor-led	Click here
Investigating Human Rights Complaints in the Workplace	Instructor-led	Click here
Keeping Harassment Out of the Workplace	Instructor-led	Click here
Keeping Harassment & Discrimination Out of the Workplace	Instructor-led	Click here
Managing Absenteeism	Instructor-led	Click here
Meeting Skills	Instructor-led	Click here
Performance Appraisals	Instructor-led	Click here
Performance Management	Instructor-led	Click here
Presentation Skills	Instructor-led	Click here
Preventing Violence in the Workplace	Instructor-led	Click here
Project Management	Instructor-led	Click here
Project Management for the Non-Project Manager	Instructor-led	Click here
Recruitment & Selection	Instructor-led	Click here
Reward & Recognition	Instructor-led	Click here
Seminar on Supervision	Instructor-led	Click here
Sensitivity/Awareness/Remedial One to One	Instructor-led	Click here
Sexual Harassment Awareness	Instructor-led	Click here
Speaking with Confidence	Instructor-led	Click here
Stress Management	Instructor-led	Click here
Structured Problem Solving	Instructor-led	Click here
Taking Corrective Action	Instructor-led	Click here
Team Building	Instructor-led	Click here
Team Player	Instructor-led	Click here
Time Management	Instructor-led	Click here