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Recruitment & Selection

Workshop Intent
Learn the skills of current recruiting and selection procedures. Review various screening techniques and develop skills for successful candidate selection.

Intended Audience

• New Supervisors and Managers who need to acquire the skills to obtain results with confidence
• Experienced Supervisors and Managers who are doing their job well but want to reinforce their skills
• About-to-be-appointed-Supervisors and Managers who are taking their next career step and want to be prepared.
• Human Resource professionals at all levels

Learning Outcomes
After completing this workshop a participant will be able to:

• Identify the skills needed for the job
• Develop a comprehensive hiring plan
• Identify, contact & attract a talent pool
• Screen & select candidates for interviews
• Conduct a structured behavioral interview
• Develop candidate evaluation criteria using valid and reliable methods

Benefits of the Training

• Recruit and select top caliber candidates in a professional manner
• Make legally defensible decisions
• Enhance organizational productivity
• Reduce turnover
• Reduce discrimination and increase diversity

Class Size
Maximum 15 participants

Format/Duration
2 days

Workshop Content/Topic Outline

Module I - Overview

Costs involved with R & S

Common mistakes made in R & S

Rewards of good R & S

The Recruitment and Selection Sequence

Module II - Legal Issues

Employment law and legislation

Discriminatory practices

Implications for job application forms and interviews

Practices for non-discriminatory R & S

Module III - Determining What You Need

Organization analysis

Process analysis

Job analysis

Job descriptions

Module IV - Developing A Comprehensive Hiring System

Before the interview

The interview

After the interview

Module V- Identifying And Attracting The Talent Pool

Job postings

Advertising your position

Writing your advertisement

Module VI - Applicant Screening And Selection

Evaluating application forms and resumes

Types of resumes

Screening methodologies

Module VII - The Interview

Behavioral interviews

Types of interview questions

Module VIII - Conducting The Interview

Sources of error and bias in the interview

Interviewing skills

Effective listening skills

The interview sequence

Module IX - Decision Making

Rating skills

Employment testing

Work samples

Reference checks

Letters of recommendation

Legal considerations

Making the selection decision

Making the employment offer

Pre-work/Post-work
None required

Training Methods and Features

Instructor-led by a qualified professional facilitator

Interactive and Participative: Group size is limited and participants will engage in discussions, Q&A sessions and other activities designed to promote collaborative learning (see “Skill-building Activities”).

Skill-building Activities: The workshop is structured so that participants have opportunities to engage in hands-on exercises that develop skills – e.g. role-playing, group work/problem solving

Application Tool Kit: Each participant will receive a comprehensive manual that will provide tools and job aids for back on the job. These include templates and checklists.

Resource Tools: Included in the workshop manual is a list of selected references to encourage further learning.

Participant Evaluation
The facilitator will evaluate the learning of participants through:

• Open book quizzes
• Exercise debriefs and activity reviews

Recognition
Participants who have attended the workshop in full will receive a Certificate.

Workshop/Facilitator Evaluation
Participants will be asked to complete a short evaluation form at the end of the workshop to provide their feedback on the session and the facilitator. This feedback is used to ensure client satisfaction and to continually monitor and improve the quality of the training program.